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Welcome to Diva Hot Couture. By accessing or using this website and the materials contained herein, you are agreeing to comply with our Privacy Policy. 


What information do we collect?

  • We collect information from you when you register on our site, place an order, respond to a survey or when you communicate with us via e-mail, or participate in another site activity.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information for processing of your order.
  • We do not use your private information for bulk-emailing or marketing purposes unless you subscribe to our Haute LIST and want to get on Diva Hot Couture's E-List to shop new arrivals, sweet offers and hot deals.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "What are 'cookies'?" section below for more information about cookies and how we use them.

 

How do we secure your Information?
Your personal information is contained behind secured networks and is only accessible by us and is kept confidential 

How do we use your information?
This information is used by us to analyze trends, track usage, optimize site administration and to help us provide better customer service. We may also obtain other information at your discretion only. Information furnished at your discretion, such as your personal information, is used solely for purposes relating to sales and order management by Diva Hot Couture, and is not available or sold to any other organization or company. Apart collecting your information when you register on our site, place an order, respond to a survey or when you communicate with us via e-mail, or participate in another site activity, we may use it in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To serve you better by responding to your customer service requests.
  • To process your transactions quickly.
  • To administer a promotion, survey or other site activity.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, you can opt-out to receive emails from us via a link at the bottom of the first email you receive from us. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site activities such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you give permission) that enable the site's or service provider's system to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future by enhancing customer experience. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting us, if that happens. 

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Is it possible for you to remove or modify the information that you have provided to us?
Yes, you may modify your e-mail subscriptions when you feel like. We request you to please notify us when modifying your preferences by logging into your account in the Sign In or My Account section. Please note that due to email generation schedules you may receive any emails already scheduled to be sent the particular month you are wishing to unsubscribe.

To delete all of your online account information from our database, you can sign into the My Account section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and to keep for our records.

Feedback and Suggestions

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue by clicking here.




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